If you are having issues while submitting or executing a capsule, this page can help you diagnose these common issues.
Many of the permissions require that you have the correct role assigned to you. For a cross reference on which permissions are assigned to which roles, see the Permissions section in the Using the Developer Console Developers' Guide.
You should check your roles in the following places:
If you are having trouble submitting a capsule, check the following:
You cannot register the following organizations or use the following organization namespaces: viv
, six5
, bixby
, samsung
, system
, operator
, example
, or test
.
Being an organization administrator is not enough; you must also be a collaborator for that capsule.
To submit multiple capsules at once, you need to be able to submit for each capsule, or your entire submission will fail.
Certain capsules, like sample capsules, can be executed in the Simulator by anyone. Specifically, anyone can execute and test a capsule under the following namespaces:
playground
example
viv_docs
If you are having trouble executing a single capsule and it is not under one of the above namespaces, you should check the following:
You can execute specific revisions of a submission (which might contain one or multiple capsules), either through the Simulator or while doing on-device testing.
To execute a revision, you must have permission to execute each capsule in that revision.
If you were not able to resolve your issue, contact the Bixby Developer Support team by clicking on the "Support" button in the upper right corner of the Developer Center.
Under this menu, you can file a support ticket to get additional help.